Revisiting Gamification In Promotions & Shopper Marketing

Here at Promotions Interactive, we’ve previously discussed gamification and the impact and potential usage in brand promotion digital. Now, gamification has been an addition to many promotions, and in 2024, it has grown in popularity and usage. 

By
Loui Chen
posted
December 5, 2024

Revisiting gamification in marketing and prize promotions

Here at Promotions Interactive, we’ve previously discussed gamification and the impact and potential usage in brand promotion digital. Now, gamification has been an addition to many promotions, and in 2024, it has grown in popularity and usage. 

Gamification is still seen as a strategy to engage users better; enhance the experience and; a tool to make a brand’s campaign much more memorable and interesting to consumers.

Game psychology for effective gamification

Games are designed with several psychological triggers that drive replayability and engagement. Considering these elements in a promotional context can improve user interactions, making them more immersive and memorable:

  • Achievements: The sense of accomplishment, whether from completing a task or being the first to achieve a milestone, drives motivation. Rewards and prizes that are fair and equal to the effort expended satisfy users.
  • Immersion: Fully engaging users by creating environments where participants feel fully immersed encourages longer-term engagement.
  • Competition: Setting up competitive scenarios fuels engagement. The want to outperform others or achieve new records fosters a sense of fulfilment and motivates repeat interactions.
  • Collaboration: Incorporating collaborative elements within gamified experiences taps into the human desire for social connection. Building community and teamwork can enhance engagement by encouraging users to work together toward shared goals.
  • Enjoyment: Fun is at the core of any successful gamification strategy. If the experience is entertaining and rewarding, participants are more likely to return. 

Knowing the Limits of Gamification

As gamification becomes more popular, many big brands attempt to build full-fledged games. While some succeed, too often the result is clunky and unpolished, leading to a confusing experience that can reflect poorly on the brand. And remember a brand promotion is unlikely to have a strong enough incentive for the consumer to download an app, so this means any digital games and experiences need to run fast, with minimal download in a mobile’s web browser.

Designing a game that is both balanced and engaging is challenging, and it’s no surprise that some brands struggle to use gamification effectively. A common issue is being overly ambitious. While creative ideas can help a brand stand out, if your team lacks the resources to deliver, it’s better to aim for a simpler but polished gamified experience.

Most customers joining promotions aren't expecting a full game. If the experience is overly complex, it can get in the way. Typically, consumers are looking for a quick entry process, so gamification works best when it’s kept simple and enhances the promotion rather than taking centre stage.

Simple Gamification Ideas for Promotions

There are straightforward ways to incorporate gamification that enhance, rather than distract from, the promotional experience. These methods can engage participants without overwhelming them, making your brand more memorable.

One effective spot for gamification is right before a prize reveal, particularly in instant win scenarios. This is a prime opportunity to build anticipation and create a more exciting results reveal. Some simple yet engaging examples include:

  • Slide to reveal
  • Tap to reveal
  • Scratch to reveal
  • Spin to reveal
  • Shake to reveal
  • Collect digital tokens

These mechanics serve the same purpose but offer different ways to keep participants engaged and excited about the results.

Many brands have successfully used gamification in creative ways. Drawing inspiration from past promotions can help you find effective strategies for your next campaign.

Coca-Cola App

Coca-Cola frequently runs promotions, like the recent Beetlejuice Beetlejuice campaign and last year’s Christmas event. These promotions are hosted on the Coca-Cola app, where users can play mini-games and quizzes in the ‘Games’ section. By completing these games, participants earn points that can be used for prize draws and instant wins in the ‘Prizes’ section.

For Beetlejuice Beetlejuice, Coca-Cola introduced an interactive AR/VR experience with motion controls and skill-based challenges. Beyond seasonal campaigns, the app hosts ongoing monthly prize draws, making it an all-year hub for promotions. This approach encourages users to engage with the app regularly, fostering loyalty.

Getting users to download the app can be difficult, as many consumers are hesitant to commit to app downloads. Using incentives like promotions can help, but requiring a download may deter some users. A potential solution is to use a web app or microsite, which can attract participants without the friction of an app download.

Ivy’s Reserve

Ivy’s Reserve opted for a simpler approach by hosting an always-on webpage directly on their main site. Under the Play & Win section, they feature a simple High-Low card game that users can play up to 3 times per day. This daily interaction encourages users to return, helping the brand collect first-party data and build long-term relationships.

Hosting the gamified promotion on their main website also acts as an effective way to prompt newsletter sign-ups, keeping users informed about promotions and brand updates.

Oreo x Pac-Man

Earlier this year, Oreo partnered with Pac-Man to create a nostalgia-driven microsite at scan-play-win.oreo.eu/uk. This promotion included exclusive Oreo x Pac-Man packs and featured a leaderboard where users could compete for top scores. By leveraging a beloved retro game, Oreo tapped into nostalgia to engage consumers, while the leaderboard added a competitive element to encourage repeat visits.

O2 Priority Advent Calendar

In 2023, O2 launched a Priority Advent Calendar via the O2 Priority app, integrating it with PromoNow and PromoVeritas. This seasonal promotion encouraged users to check the app daily, driving increased engagement and app downloads.

While commonly associated with the holiday season, the advent calendar format can be used year-round for product launches or special events, helping to build excitement and anticipation.

Old Mout

Old Mout Cider used AR to create a unique promotional experience Unlike Coca-Cola’s AR app-based approach, Old Mout used a web app that’s accessible via any browser, focusing on mobile users. Participants could scan their surroundings to find hidden animals related to the brand’s conservation efforts, blending brand storytelling with gamification.

Barilla

Barilla used a simple Spin to Win promotion on their microsite, adding excitement with a short burst of engagement. Though the outcomes were predetermined via a winning moments algorithm, the spinning mechanic added visual appeal, encouraging users to repeat purchase and try again later.

Key Takeaways for Gamification Success

  • Gamification is effective in marketing when used to boost engagement, immersion, and brand memorability.
  • Focus on simplicity: Consumers prefer quick, easy interactions—complex games can deter participation.
  • Key drivers of engagement: Achievements, competition, collaboration, and fun are essential elements.
  • Successful examples include Coca-Cola’s app games, Oreo’s nostalgia-driven microsite, and Old Mout’s AR experiences.
  • Best practices: Use gamification to enhance—not dominate—the promotional journey (e.g., instant wins, spin-to-reveal mechanics).
  • Promotions Interactive’s highly skilled UX team can bring your creative to life, all built in web friendly code, saving studio time and budget. Start a web chat now to learn more.

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